FAQ - Frequently Asked Questions
Do you buy stuff from regular schmucks like me?
Yes! However, we don't buy everything.
Currently, as of 2026, we're mostly looking for:
- Retro games (Nintendo, Playstation, Xbox, Sega)
- Barbies, Bratz and Monster High dolls, either new, in boxes or loose but complete
- Polly Pocket
- Tomy Pokemon figures, and other older Pokemon merch
- Unopened action figures, merchandise or other old, unused items
- Anything that is odd, unusual or weird. We love weird.
We don't buy:
- Pokemon cards, or any other newer TCG cards
- Funko pop
- Lego (but always open to vintage Lego merchandise)
- Unbranded toys, like wooden toys, cars, blocks etc.
I changed my mind - can I return an item?
Sure - for further details, See our terms & conditions
Where do you ship from, and how fast?
We're located in Aarhus, the second biggest city of Denmark, where we have both our storage and physical store!
We ship during our opening hours, but shipping times depends on your location. You should be able to see how long it will take, during check-out, and you will be getting and email with tracking.
If you experience any problems, feel free to contact us!
Do you ship internationally?
We do!
We ship almost anywhere in the world, but currently we have turned off shipping for the USA, due to the constantly changing tariff rules.
We hope to solve this soon, as we would love to supply the american collector's out there, with some unique European items <3
Can you hold an item for me?
No, we don't hold items. We simply don't have room, or enough mental capacity to do so.
It's first come, first served!
Can I get a discount?
No.
We plan on having a single year sale, and sporadic discounts surrounding events - but as a rule of thumb, we don't give out discounts.
We're a business, and we try to pay people fairly for their items; we simply can't afford to give discounts.
Our profit margins are razor thin.
Do you want to do a collab?
We're always open to meeting new people, and doing creative stuff together!
Shoot us an email at hello@popcultgang.dk, and we'll take it from there.
I sent you an email, and you didn't reply! What the f*ck is your deal?!
We're sorry, but we are getting a LOT of emails - often more than a hundred a week.
Even though we're now getting help from our awesome interns, by the end of the day, we are just two people - and we simply don't have time to answer every email.
We try to get around to it, but we also forget sometimes, as the emails keep piling up (ADHD x2)
If you really need to get ahold of us, we're faster at replying on our instagram - but please don't take offense, if we don't get back to you instantly.
If you come at us with an entitled attitude, however, we might not reply at all.
Remember - we're people, so treat us like it, and we'll give back a thousand fold! <3
Can I use the store for an event, photoshoot, video etc.?
We're open to this - however, we always make sure that creators align with our values and don't share anything toxic online.
Shoot us a message, and we'll take it from there!
hello@popcultgang.dk
Does Chris Hart actually live in the basement?
No, Chris Hart lives near Germany.
He is man named Chris Hart, playing a character named Chris Hart.
The character of Chris Hart, does live in the basement, however. Confused?
Come take a peak down the stairs, and see if you can spot him.
Do you sell Pokemon cards??
No.
Will you ever sell Pokemon cards??
No.
Really??
Yes.
What about Funky Pop?
Chris Hart gave some away once. But other than that, no.